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Reclaim those Agent licenses to repurpose or lower your Zendesk bill

Thank you Zendesk. That’s why we love you.

Starting today, Zendesk have started to roll out the new Agent management page. And it looks great and is perfect for managing those stray licenses that aren’t being used.

View all your agents and their role in one place

You can even sort the Agents by last sign in date. Awesome!

Click the Filter button and you can easily start managing your massive directory of Agents by date, product or role.
How smart! Find Agents who have not even logged in! Sweet!

Not sure if this Team Members page is available for all. But we have already seen it in our Developer environment and client instances.

Well done Zendesk. Keep improving!